FAQ

 

HANDMADE

Every piece by Little Fire Ceramics is made by hand. Due to this fact, no two items are identical. The images on my website are representative of the item being purchased, not the exact item you will receive.

CARE

All Little Fire Ceramics items are microwave and dishwasher safe, however, handwashing is recommended for the longevity of items. Little Fire Ceramics items are not oven safe.

SHIPPING

Ready-to-ship items will be packed and shipped within two business days of ordering. Made-to-order items have an estimated four to six week lead time.

INTERNATIONAL SHIPPING

International orders are accepted on a case by case basis. For orders anywhere outside the U.S. please email littlefireceramics@gmail.com.

RETURNS + DAMAGES

Returns are not accepted for custom items. Customer is required to pay for return shipping for items being returned for reasons other than defects or damages. Should items get damaged in transit, please send detailed photos of the damages, including item and packaging, to littlefireceramics@gmail.com within 72 hours of receiving the item.

THEFT

Little Fire Ceramics cannot be held responsible for package theft. If you know your mail is subject to theft, please ship to a secure address.

CUSTOM ORDERS

Please visit the custom orders page for more information.

WHOLESALE ORDERS

Please contact me directly for information about wholesale orders.